Privacy Policy

Welcome to JWB Family Law (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://jwbfamilylaw.com

Table of Contents

Information We Collect

We may collect, process and store the following categories of personal information:

Information you provide directly

Your name, email address, phone number, mailing address, and other contact information when you fill out our contact or consultation request form. Reference: we ask you to complete a “30-Minute Pre-Consult Form” on the Contact page. JWB Family Law+1
Information regarding your legal matter, such as case details, your family law situation, and any documents you provide.
Billing / payment information if you become a client, including payment method and related data.

Information collected automatically

Technical information such as your IP address, browser type and version, operating system, device identifiers, and pages visited on our Site.
Usage data, meaning the date/time you visit, the referral source, duration of your visit, the buttons clicked, the forms submitted, and other interactions.
Cookies and similar tracking technologies (see Section 8 “Cookies and Tracking”).

Information from third parties

Information we may receive from analytics and advertising providers (e.g., Google Analytics) about your use of our Site.
If you engage us as a client, we may receive information from other sources (e.g., court filings, opposing counsel) as part of your family law matter.

How We Use Your Information

We may use your personal information for the following purposes:

To provide, operate, and maintain our Site and services.
To respond to your inquiries, schedule consultations, and provide client support.
To process any payments and manage our billing.
To evaluate your eligibility for our legal services and to provide advice and representation.
To send you service-related communications (including appointment reminders, changes to services, updates) and, if you consent, marketing communications.
To improve our Site, our services, enhance user experience, and monitor usage.
To comply with legal obligations, resolve disputes, enforce our terms and policies, and protect our rights, property or safety, and that of others.

Legal Basis for Processing (Applicable to EU/UK/CCPA contexts)

Although we are primarily operating in California, U.S., where some data protection frameworks apply differently, to the extent applicable we rely on the following legal bases:

Consent: When you have provided clear consent for us to process your personal data for a specific purpose (e.g., marketing communications).
Contract: Processing is necessary to fulfill our contract with you (e.g., providing legal services, scheduling consultation).
Legal obligation: Processing is necessary to comply with laws, regulations or legal obligations (e.g., court filings, record retention).
Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our service, internal business operations), provided your rights and interests do not override those interests.

How We Share Your Information

We may disclose your personal information to:

Service providers and subcontractors who perform functions on our behalf (for example: website hosting, email communications, analytics, payment processing).
Legal or regulatory authorities if required by law, court order, or to comply with a legal obligation, or to protect our rights, property or safety.
If there is a sale, merger, reorganisation, assignment or other transfer of our business, your personal information may be transferred as part of that transaction.
We do not sell your personal information to third parties.

International Data Transfers

If you are located outside the U.S., your information may be transferred to, processed in, and stored in the United States. By using the Site, you consent to such transfers. We will take appropriate safeguards to ensure your personal data is protected.

Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, or as required by applicable laws or professional obligations (e.g., attorney-client records retention). When we no longer need your information, we will securely delete or anonymize it.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights in relation to your personal data:

Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may ask us to delete your personal information, subject to legal or professional obligations.
Objection or Restriction: You may object to or request restriction of certain processing activities.
Data Portability: You may request to receive your data in a structured, commonly used machine-readable format.
Withdraw Consent: If we process data based on consent, you may withdraw your consent at any time (without affecting prior processing).
If you wish to exercise any of these rights, please contact us at the details provided in Section 12 below.

Please note: We may require verification of your identity before fulfilling your request, and some legal records may be retained despite your request due to professional obligations.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track usage of our Site and for the following purposes:

To enable core site functionality.
To analyze site performance and usage (e.g., via Google Analytics).
To support marketing and promotional efforts, if you have consented.

You can usually change your browser or device settings to remove or reject cookies. Please note: disabling certain cookies may impact the functionality of our Site.

Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration or destruction. However, no internet or email transmission is ever 100% secure; we cannot guarantee absolute security of data.

Children’s Privacy

Our Site is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us personal data, please contact us and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. We encourage you to review it periodically.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us:

JWB Family Law, APC
Address: 2650 Camino Del Rio N, Suite 305, San Diego, CA 92108
Phone: (619) 234-6123